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1.7 / 5

Rating breakdown

Security
40%
2.0/5
Ease of Use
20%
1.0/5
Tradable Assets
40%
2.0/5
Deposit and withdrawal
20%
1.0/5
Trading Fees
60%
3.0/5
Support
20%
1.0/5

Top alternative : OspreyFX


Is FXTM safe?  Attention! FXTM has ceased all operations from the 31st of December 2023, per an internal management decision. So which brokers are better than FXTM? Want to jump straight to the answer?

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Read our FXTM review to find out if FXTM is a scam or a reliable forex broker. Unbiased Forex brokers reviews that serve the interests of our users.

FXTM Review and Analysis

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Overview

Fxtm Review 2021 - Is Forex Time Broker Safe?? FXTM is a leading Forex and CFD broker, which has to date won several coveted awards and trades under the name ForexTime Limited. This broker is regulated by several financial watchdogs across the globe, including the UK’s Financial Conduct Authority (FCA), and it is thus considered a trusted and secure venue for your trading endeavors. Moreover, it enjoys huge popularity amongst traders of all levels, from beginner to pro, and its users consider the user experience it provides as top-notch. Our FXTM review below offers invaluable insights and all the relevant and necessary knowledge about this broker and its offering, helping you decide if FXTM is the right broker for you.

Investor Protection & Regulations

FXTM can claim to be offering very high regulatory protection, which renders it a safe broker for the trading of forex and CFD. This claim is based on the fact that it is regulated by several financial authorities and thus licensed in several jurisdictions. Besides the United Kingdom’s FCA (Financial Conduct Authority), FXTM are also regulated by the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Commission of Mauritius (FSCA), as well as by the Financial Sector Conduct Authority (FSCA) of South Africa.

It can thus be argued that FXTM is a truly trustworthy and secure broker since to be granted the regulated status it is required by these watchdogs to adhere to strict capital requirements, segregate client funds from its own and employ anti-money laundering and know your client procedures, as well as other measures aiming to protect its client traders and their rights.

Tradeable Products

In terms of the tradeable assets which FXTM offers, it could be said that the offering is not as impressive and extensive as one would have expected given the broker’s strong industry position. Nevertheless, the assets offered are adequately varied and include 63 different forex currency pairs, as well as 8 commodities pairs. Moreover, FXYM also offers the usual global stock indices up for trading, though their number is limited to 11, while there are also 173 US and European stock CFDs. Finally, FXTM also offers cryptocurrency trading, though the offering is only limited to four cryptos, namely Bitcoin, Ethereum, Ripple, and Litecoin CFDs.

Fees and Commissions

Fxtm fees - how much does it cost to trade with Fxtm?

The fees charged by FXTM for offering you their trading services vary and depend on the trading account type selected by each client. The two main categories of accounts on offer are Standard Accounts, whose spreads are wider than the industry standard with the EUR/USD spread standing at a minimum of 1.6 pips, and ECN accounts, whose fees are far more competitive at 0.1 pips. This being said, the ECN accounts also bear a commission of $2 per lot, which needs to be factored in when determining the overall cost of a trading transaction. For more seasoned and experienced traders, FXTM also offers an ECN Pro Account with no commission and tight spreads as low as 0 pips, though this type of account requires a hefty minimum deposit of $25,000.

In terms of non-trading fees, FXTM charges no account or deposit fees, though fees are incurred with most withdrawal methods available. Moreover, clients are also charged $5 per month after six months of inactivity of their trading account.

Trading Platform

The popular MetaTrader 4 platform is the only trading platform offered by FXTM, and though this is the platform of preference by the majority of clients and brokers across the globe, some criticize the fact that FXTM does not also support the newer MT5 platform, nor has it developed an in house platform, even as a white label. The broker’s leading industry position comes with expectations that are not fully met in this regard. However, the MT4 is available for PC and Mac, with desktop of web-based versions, which allow trading from any operating system and any smart device, even while on the go, since clients can also download the FXTM Trader App, which is available for both iOS and Android devices. Moreover, the platform includes many useful tools which enhance the overall user experience and help clients trade better, such as an orders indicator, a pip value calculator, and pivot points strategy.

Trader Education

The provision of solid education on the financial markets and how to trade them is a definite strong point for FXTM, since it offers its clients a dedicated area where they can learn through a wide variety of methods and sources, such as through:

  • eBooks, with FXTM offering 5 different downloadable editions covering the topics of trader habits, cryptocurrencies, the Elliot Wave theory and Japanese candlesticks.
  • General educational videos, a wide variety of which is regularly uploaded and offers invaluable education on forex and CFD trading for traders of all levels, but especially for beginners and intermediate-level traders who wish to further advance and consolidate their knowledge.
  • Platform tutorial videos, a plethora of which is on offer and where users are shown how to use the MT4 trading platform.
  • Webinars, which are regularly run by FXTM analysts in many different languages offering traders the chance to learn about current market events and strategies.
  • Educational articles, which cover in-depth both the basics of forex and CFD trading, as well as technical analysis, which especially useful for novices and intermediate-level traders.
  • A glossary, which is a handy tool as it includes a massive wealth of terms and concepts that are essential to understand the financial markets and trade them effectively.
  • A Periodic Table of Investment, which is a very appealing and interactive infographic illustrating the terms included in the glossary.
  • Forex Trading Seminars, which are regularly held, either through physical presence or online and offering in-depth knowledge and insights on all things trading.

Research

FXTM truly excels in terms of its research offering to its clients, since there are new items on the current market analysis being added on a daily basis. Often touching upon technical analysis aspects, these daily written pieces are usually concentrating on macroeconomic and/or geopolitical developments and their impact on the financial and trading markets, thus allowing traders to make wiser trading decisions. Market analysis videos are also produced and published on a weekly basis, coupled by monthly market outlook video reports, which set the scene on upcoming conditions. Moreover, clients can also access an economic calendar and consult the scrolling forex news timeline anytime they wish. Overall, the FXTM research offering is comfortably above the industry standard, though it could perhaps be further enriched with a greater focus on technical analysis.

Customer Support

How do I contact fxtm broker? Personalized support from an Account Service Manager is readily available for FXTM account holders, while FXTM customer support agents may be contacted via email and phone, as well as live chat and through their mobile app and their accounts in Facebook Messenger, WhatsApp, Viber, and other social media. Support is available on a 24/5 basis, but it would be better if customers could also reach out for help or guidance during the weekends as well. A strong point of the customer support level at FXTM is the multiple languages it is available in, which currently stand at the impressive number of 18 different languages, including Arabic, Czech, Chinese, English, Farsi, French, Hindi, Indonesian, Italian, Korean, Malaysian, Polish, Russian, Spanish, Urdu and Vietnamese.

Frequently Asked Questions (FAQs):

How trusted is FXTM?
The trusted source of information on fintech matters SBO, gave FXTM a 1.67/ 5.00 rating based on analysing 20+ criteria and testing. FXTM is currently in 0th place in this ranking.
Is FXTM a regulated broker?
Yes, FXTM is a regulated broker by several financial authorities in different jurisdictions, including by CySEC, FSB and IFSC.
How safe is FXTM?
FXTM is a trustworthy broker that is largely considered safe and reliable to trade through. This is due to the fact that it has a long and consolidated presence in the industry and has been licensed and authorized by multiple financial authorities in different jurisdictions. This licensing and authorization mean that FXTM clients enjoy efficient risk management and are protected by investor compensation funds.
What trading platforms does FXTM offer?
FXTM is a broker which primarily uses the MT4 trading platform, which is the most popular and widely used platform in the forex trading industry. As a Metatrader only broker, FXTM supports the full line of platforms from the developer MetaQuotes Software Corp.
What Trading Instruments are available at FXTM?
FTXM offers dozens of different currency pairs, precious metals and energies, major commodities, CFDs, Stock Indices, and ETFs, as well as a limited number of cryptocurrencies.
How many account types does FXTM offer?
You can choose between a Demo account for training purposes or a Live Account for trading with real funds. In terms of live Accounts, there are both standard and ECN account types, with a total of 8 different account types to choose from.
How is customer support at FXTM?
FXTM offers an excellent level of customer support in many languages. Support is available on a 24/5 basis and may be accessed via phone, email, live chat, and through the FXTM mobile app.

FXTM Social proof

FXTM Social proof is the reviews, testimonials, and social shares that customers provide about FXTM that help lead others to make any purchase decisions. Last Updated Date: 21/08/2024
Channel FXTM Social proof
Instagram Account with 34.2k followers
Facebook Account with 3.4k followers
Twitter Account with 43.2k followers
Youtube Account with 50k subscribers and 756 uploaded videos
Telegram Account with 5.4k followers
Discord Does not have a Discord channel

Traders comments and Reviews about FXTM

Sites like Trustpilot provide excellent third-party social proof. Please be aware that there is no guarantee whether or not fake reviews are or are not present. These can lead to bias and compromise the reliability of reviews.
TrustPilot FXTM TrustPilot Customer Reviews, Feedback and Complaints
Trustpilot On Trustpilot, FXTM has currently 823 number of reviews with a TrustScore (the overall measurement of reviewer satisfaction) of 3.30/5.00. The low trustpilot score comparing with industry standards, indicating that most customers are generally dissatisfied with FXTM. Reviewers complaining about FXTM most frequently mention Unacceptable Trading Practices, and Worst ever deposit experience.

FXTM firm's reply behavior to negative reviews is up to the standard having replied to 100% negative reviews with a response time to their negative reviews in less than 2 days.

FXTM  Read TrustPilot Customer Reviews, Feedback and Complaints

Real Benefits according to the Positive Users' Reviews

  • Simplicity

Main Complains according to the Users' Reviews

  • Unacceptable Trading Practices
  • Worst ever deposit experience
I am deeply disappointed with FXTM ForexTime. Recently, they closed my order during a news event without my permission and prevented me from entering new trades. This kind of action is unacceptable and highly unprofessional.

TrustPilot Reviews' Key takeaway

Broker's Features FXTM Availability
Commissions
Hedging
PAMM
Scalping
Accepts US traders
24 hour trading
Swaps
Demo account
Daily analysis
Automated trading
Mobile trading
Trading by phone
1st deposit bonus
Forex contests competitions
Bonuses Promotions
Interest charges on the balance
Free education
Expert advisors
Partnership programs
Trust management
24 hour support

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